Refund Policy

Free tier

PaidHarbor's free tier — unlimited invoices, receipts, quotes, and calculators — is provided at no cost and is not subject to this Refund Policy. You may stop using the free tier at any time without notice.

Subscription cancellation

You can cancel your PaidHarbor Pro subscription at any time from the Settings drawer. After cancellation, you keep access to Pro features until the end of your current paid billing period.

After that date, your account reverts to the Free tier and you will not be charged again.

Auto-renewal refunds

Charges from automatic subscription renewals are not eligible for a refund except where required by applicable law.

Annual plans

Annual subscriptions ($84/yr) are non-refundable except where required by applicable law. If you cancel an annual subscription, you keep access until the end of the prepaid year and will not be charged for the following year.

How to request a refund

To request a refund, contact us at contact@keelara.com and include:

Each request is reviewed individually against this Refund Policy and any consumer-protection rights that apply in your jurisdiction. If we are unable to grant a refund, we will explain why and discuss alternatives, such as cancelling auto-renewal so you are not billed again.

Disputes and chargebacks

Chargebacks are slower and more disruptive than a direct refund.

Our payment provider charges us a fee for each disputed transaction, and we may be required to respond with supporting documentation. While a chargeback is open, your subscription may be suspended pending the outcome.

If a chargeback is filed without a prior good-faith attempt to contact us, or is determined by the payment network to be without merit, we reserve the right to:

Changes to this policy

We may update this Refund Policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision. Continued use of paid features after changes have been posted constitutes acceptance of the updated policy.